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These days every business is going online and utilising your online assets are very important in both cases to boost your sales and marketing as well. When it comes to small business, every visitor is essential for generating leads and converting them into sales. If you have a website, then it should be easy for your visitors to contact you and connect with you in real time. Live Chat solutions for sites are the solution when it comes to above problems. As you can see we are also using Facebook Messenger as our live chat option. It helps us to get instant feedback on our content from your end, and this is very important for us. Businesses should know what their customers/users are thinking about their product and services. Here are some essential points:-

Why Live Chat is Important for Startups and Businesses


why live chats are important
  1. Opportunity Utilization:- In these changing world it is essential to utilise each and every opportunity as soon possible and live chat opens the door for connecting with visitors.
  2. More Interaction More Trust:- More interaction with customers will help your business to be trustworthy without any doubt.
  3. Low cost:- Live Chat is a low-cost solution for communicating with your customers and save time.
  4. It increases sales without any doubt. The more you will talk with your customers more they will be interested in your products and services.
  5. They like it:- Yes! 90% of your customer will love to have a word with you about your products and services. It will help them to understand your products/services and design quickly.
There are many free live chat solutions to give a try. You can also hire chat agents for your website to assist your visitors.

How To Embed Facebook Chat Widget On Your Website

These were the five solid point if you think I have missed any important point then do let me know.
Excellent and easy to understand website design is the primary key but connecting with your clients and visitors is more important. This is why we use Social Media platforms, but nowadays you can directly chat with your visitors with live chat tools for your website.

free live chat for website

How Live Chat for a Website Works

Live Chat on websites practically allows you to communicate with your visitors in real time, just like other messengers. In Technical terms it works on basic principal just like other messaging platforms work, for example:- Facebook's Messenger, WhatsApp, Google Hangout, however, the visitor does not have to install any specific software to communicate with the site owner. Visitors can directly interact with you instantly, and you can reply to them from your end of software or portal solution whatever you are using.

Free Live Chat for Websites

I never suggest using free solution, but in many cases, you don't want to spend extra on something which doesn't add value soon. Live chat does have its importance but to start, you can prefer using free live chat solution for your website. Here are some useful chat solution to use with your business website:-
  1. Tawk:- Tawk to is a great live chat solution and offers its app for all platforms (Windows, Android, MacOS and iPhone). You can use its app on your phone and stay connected with your visitors and solve their queries.
  2. Facebook Messenger:- Yes! You can use Facebook's Messenger platform as a live chat solution for your website. Here is a detailed instruction for integrating Facebook Messenger live chat for your website.
  3. Userlike :- Userlike is also a great chat solution program but it does not allow you to operate on multiple devices and it does not store chat history on free plans.
There are many other free solutions are also available like LimeChat etc. but they only have web-based clients only.
I will try to update this list very soon with some more awesome live chat solution.
In the end, I would suggest every business owner who has a website to start using live chat option on their website. It is really helpful to instantly connect with your visitors and fulfil their requirement in real-time.



facebook free live chat widget for website
Nowadays there are many free live chat solutions are available for a website, but some of them are not very much friendly to use. But there are many other solutions are available as well, and one of them is using Customer Chat Plugin from Facebook's Messenger.
This is a similar solution like all other live chat web plugins, but instead of another platform, it helps you and your visitor to use your Facebook accounts to communicate. Which is very much useful for a business and consumer to connect easily on a popular social media platform to do business.
No doubt Facebook is an easy and fastest way to communicate, so why not use your business page or profile instead of free live chat solutions on your website or blogs. So let's get started:-

How to use Facebook Chat Widget as Live Chat Option on your Blog/Website

Step 1:- Head over to https://developers.facebook.com/apps/ and register yourself as a developer.
Step 2:- Now click on add a new app option.
Step 3:- Give it a desired name and copy the app id.
Step 4:- Head over to your Facebook page's setting tab and navigate to "Messenger platform" option.
Step 5:- Link your app id and whitelist domains on which you want to use this option.
facebook live chat option for websites

Step 6:- Now you will need to findout your Facebook Page ID.
Step 7:- Now replace "Page id" and "App id" with yours in below's code.


Step 8:- Now paste the following code within before </body> tag.

Once you are done, you can set auto-response from messaging tab on your Facebook Page's setting dashboard.
There are many other free live chat solutions are available as well but using your Facebook page's messaging will help you to grow your audience base and engagement as well.